At Indue, we are dedicated to embracing diversity, equity and inclusion in all forms. Guided by our values of "Go Far. Go Together," "Real Heart. Real Action," and "Open Mind. Open Doors," we are committed to fostering a workplace where every individual feels valued, respected, and empowered. We understand that our collective strength lies in our diverse perspectives and experiences, and by working together, we can achieve greater heights and drive impactful change across our communities. Join us and be part of a team that values your unique contributions and is dedicated to creating a positive, inclusive workplace.
We provide a range of technology payment solutions, including market leading financial crime solutions, New Payments Platform, mobile payments and card programs in a B2B market. Visit our website at www.indue.com.au for more information.
What We Offer
- Work-life Balance: Flexible working arrangements, ability to work from home and meeting free Fridays.
- Career development: Learning & Development programs, study assistance, internal movements and secondment opportunities.
- Reward & Recognition: Excellent recognition programs appreciating employee’s contributions, service anniversaries and Annual Awards.
- Culture: Collaborative and inclusive culture, approachable leadership team who provide monthly updates, and regular social celebrations.
- Wellness: Employee Assistance Program, discounted Health Insurance and ability to purchase additional leave.
About the Role
Financial Crimes Officers are an integral part of our Fraud and AML services. Our 24/7 fraud monitoring team based in Brisbane has a permanent role available for a rotating shift roster of 4 on/4 off, rotating through morning, afternoon and night shifts.
Responsibilities for the role include:
- Analyse card and NPP transactions and monitor alerts to identify potentially fraudulent activities for our clients.
- Take appropriate action in accordance with the procedures in place.
- Remain abreast of new fraud patterns and trends and share the same with the broader team.
- Provide input into the continual enhancement of policies, processes and overall strategies to minimise losses due to fraud and/ or scam.
This is a high performing team who are passionate about protecting our client’s money yet know how to have fun and support each other as well. The standard position hours will rotate through morning, afternoon and nights shifts, and the roster has been designed to provide maximum balance and flexibility with 4 days on/4 days off (full time equivalent). Rotating 4 days on are:
Day 1 - 6.00am to 6.00pm
Day 2 - 8.00am to 3.00pm
Day 3 - 12.00pm (noon) to 12.00am (midnight)
Day 4 - 6.00pm to 6.00am the following day
This role is based in Brisbane, and we follow hybrid working model with a potential of working 2 days from home.
About You
You will have all or majority of the following skills and attributes:
- At least 2 years’ experience within the financial services industry.
- Strong customer and client focus with a proactive mindset and approach.
- High level of attention to detail and the ability to analyse and evaluate information in a logical and practical way.
- Comfortable working across several different programs to undertake your day-to-day duties, including Microsoft Office and other in-house systems.
- A team player skilled in building working relationships both within your immediate team and across the broader business and clients.
- Motivated by and enjoy the challenges of learning and working in a cohesive, driven and quality focused corporate environment.
Sounds like you?
Use the 'Apply' button to create your profile and submit your Cover Letter and Resume, demonstrating your relevant experience for the role.
No agency enquiries - only direct candidates with full working rights in Australia will be considered. Candidates may be requested to complete a criminal history check and other relevant background checks as part of our recruitment process.
